Returns & Exchanges
At Ateticime, we want you to be completely satisfied with your beauty experience. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unused and unopened products.
Initiate Your Request
Log into your Ateticime account or visit our online returns portal with your order number and email address to start the process.
Prepare the Package
Securely pack the items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing